Tax Office Under Fire By MPs Over Blunders
Ed says, what the Tax Office never make mistakes, do they? It's always the users isn't it?
Her Majesty's Revenue and Customs (HMRC) is accused by the Treasury Select Committee of "endemic delays".
People could lose all respect for the tax system because of "unacceptable" flaws in basic services, according to a damning report by MPs.
The committee said: "HMRC collects revenue for the Government of more than 100 times the amount it costs to run.